Shipping Please be informed that our products have a pre-order processing time of 2-4 weeks. Once your order is dispatched, we will promptly email you the tracking details for your shipment.

Please be aware that rush orders are not accepted. Thank you for your understanding and patience.

Postage

West Malaysia Flat rate postage of RM8, Get Free shipping for orders above RM250.

East Malaysia Shipping fees based on weight.

If you have questions, please contact our support team. Happy shopping!

Once your parcel is dispatched, a tracking number will be provided. If you need your order urgently, please email us before placing your order, especially if it's intended as a gift.

Once your order is placed, we cannot make any changes. We advise you to review your item details and shipping information carefully before placing your order to ensure accuracy and satisfaction.

We accept touch and go and online transfer only.

If you prefer manual transactions, we also accept online transfers. You can transfer the payment directly to our provided bank account details. Please ensure to include your order number in the transaction reference for easy verification.

Under normal circumstances, we do not accept exchanges, returns, or rush orders, unless otherwise specified as follows:

If you receive a damaged or defective item, please take clear photos or videos of the product and send them to us within 48 hours of receipt. Failure to do so will result in the request not being entertained.

Please note that exchange requests for items that have been washed will not be entertained.

Before you proceed with your purchase, please take note of the following:

1. Color Discrepancy:

• Natural Variances: Colors of products may appear slightly different due to lighting, screen settings, and dye lots. These variations are natural and not considered defects.
• Returns/Exchanges: We do not accept returns or exchanges solely based on color differences.

2. Size Deviation:

• Manual Measurements: All products are measured manually, and there might be slight deviations (usually within 1-4 cm).
• Review Size Guides: Kindly review our size guides provided on the product pages before making a purchase to ensure accurate sizing.
• Returns/Exchanges: Returns or exchanges due to minor size deviations within the specified range will not be accepted.

We appreciate your understanding regarding these natural variances. If you have any specific concerns about color or size, please feel free to contact our customer support team before making a purchase. Thank you for choosing GF warehouse!